Contact

Getting Help

If you encounter any issues with Shield or have questions not covered in our documentation, we're here to help.

Support Channels

Email Support

For general inquiries, technical support, or to report issues, reach out by visiting https://rebarlabs.io/contact and submitting a request there.​

Developer Community

Stay updated on the latest Shield developments and connect with our team:

Reporting Issues

When reporting technical issues, please include:

  1. A detailed description of the problem

  2. Steps to reproduce the issue

  3. Any error messages received

  4. The transaction ID (if applicable)

  5. Timestamp of when the issue occurred​

Last updated